Appalling

We bought a washing machine on the 20th of Dec which was smooth, they the delivery inconsistency and over promising and under delivering started till this day nothing… besides me calling in and be told different stories… started with a lady called Aphelele from the Customer Service dept, she promised to make sure that she follows up never happened. Spoke to Philasande whom just did not do anything not even a call back I requested for… then Chuma whom had an attitude and said she requested a call back for me for a manager whom I requested at this point… no accountability… I have ran out of both minutes and airtime calling the call centre and being put on hold and then call drops you call again… I am appalled this has messed up my entire holiday!