CM
Ceigh M
1 reviews | Active since Aug 2020
12 Jul 2024, 15:32
Appalling, below-par service rendered.
I stood for almost 30 minutes at Game : Jabulani Mall this morning because a lady named Zanele or Zandile was supposed to help dispatch my online order and she was nowhere to be found. Thank you to a gentleman named Tshepang who came to my rescue. If it wasn’t for him, I would’ve stood there for an hour or more. That’s no way to treat paying customers. I wasn’t there to borrow money, I bought your lame products online. Customer service classes should be conducted to all staff ASAP!!!!!!! 🤮🤮🤮
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Replies (1)Game's replyOfficial
13 Jul 2024, 08:11Hi Siphiwe, thank you for getting in touch. I'm sorry for the wait you had collecting your order and the frustration caused. This is not the experience we want you to have. I've escalated your query and you will be contacted within 24-48 hours.
Best regards,
Game's reply13 Jul 2024, 08:11
Official
Hi Siphiwe, thank you for getting in touch. I'm sorry for the wait you had collecting your order and the frustration caused. This is not the experience we want you to have. I've escalated your query and you will be contacted within 24-48 hours.
Best regards,
