Appalling Attitude & Service

On 15 December I went to the store to buy a JVC TV that is being promoted. You don't have stock but found one at Cresta branch that the salesperson there will only keep for a few hours in the morning of 16 Dec. I app**** for an account but was told that I would have to pay an extra R50 if I collected the card at Cresta and that there was no way my request not to have to go backwards or forwards between branches which open at different times and which would jeopardize my chances of getting to Cresta on time could be accommodated. When restating Game's policy to me, Germaux, the indolent, disinterested and rude supervisor, was completely uninterested in making things less inconvenient for me, and, in fact, facilitating the sale. I gave my three months of bank statements to the finance dept clerk but sms approving my account from RCS says that they have not received these so I will have to go back to Northgate again to hand them in! Additionally, my title is Dr. but I am being called Mrs. in correspondence from RCS. The experience with Game has been appalling.