Appalled with service from Manager _ Game Pavillion

Good evening,

I am absolutely appalled with the service from the manager on duty this evening.

I understand that it is was close to closing time however, I was at the till and only for the teller to tell me that there was no price for the Skull Candy back pack.

Bithtbthe teller and I went back to where the bag was merchandised. I was told that it was not the correct barcode or price.

The manager told me that there was nothing that she could do because they needed to call head office and she can't sell this bag.

I questioned her about why it was merchandised and she said that the bags just arrived.. We have to take into account that it was 6:50pm. If head office is closed... stock would not have arrived late.

I understand that everyone wants to go hike but the manager was rude, unhelpful and I personally feel that she **** about the bags "just arriving". I work in retail and stock should not be merchandise until it is checked. In addition, the second bag we took was also not priced and merchandise correctly.

Due to the lack of time I only picked up four items which were going to cost at least R1200... based on the "incorrect prices" and barcodes.

I will certainly not be going back to Game or at least Game Pavillion.

I have taken time to wrote this complaint and I hope that you will take the time to address it.

Regards Santalia Singh ***