1 reviews | Active since Sept 2012
I am absolutely appalled by the lack of customer service at this store. I went to purchase a specific item yesterday and first had to find someone to assist me as there was no one on the floor. After 10 minutes of trying to find someone, i made my purchase and collected my goods. I was given no plastic bag to carry them in. I went to the cashier to ask for one stating that i had just purchased the 2 items which i might add came to R2000 +. I was told that the plastic bag would need to be paid for. I told the cashier that i was not going to swipe my credit card for a 50 c (or however much they are) plastic bag. I then got the cold shoulder and a death stare. I then went to the information desk and after explaining my issue, the guy sitting behind the desk pulled out a R1 and told the girl next to him to go and purchase a bag for me! Now, i am sorry if i am mistaken here, but i have just spent R2000 in your store and you cannot give me a 50c plastic bag!!! the bad attitude of the people involved have made me feel sick and i will honestly not put my foot in that branch ever again. This is not the first time this has happend, but now i have learnt my lesson. Thanks Game KC!!
Best regards,
Best regards,
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