Appaling Customer Service..............******

<p>I bought a KIC fridge from Game in December 2015. Within a few months the fridge started to give me problems. The rubbers around the doors became loose and the fridge would not close. I called them and a technician came in and used a tool to push the rubbers in. Few months down the line the fridge does the exact same thing. I called them and the technician came in again to assess the fridge, They offered to bring new doors which I refsed stating that I want another make as I dont trust this brand any longer. Its has now been close to a month and nobody has come back to m. I have been sent from pillar to post, sales person citing that they need to contact the manufacturer, however I did not buy the fridge from the manufacturer so whatever internal processes that need to take place should not be affecting me as a customer. The sales person who assisted me is Yusveer and though I have spoken to him numerous times, he has done absolutely nothing to help resolve my problem. I even explained to them that I lost groceries amounting to close to R3000.00 cos the fridge was not keeping it food, but they couldn't care less, as I am still waiting for the manager to get back to me three weeks later. So for Game its all about money, this fridge is still under warranty, and it is giving me the same problem for the second time and according to CPA they should be replacing the fridge or giving my money back, but what do they choose to do: IGNORE ME. To date I am still waiting for these incometent people to help me as Im now stuck with a defective fridge. Stop being ******, I WANT THAT FRIDGE REPLACED. I will never buy anything from this store and this is just the start I will make sure this is know to all South Africans. This is ********* PERIOD!</p>