Another game online flop.

i really don't know whats going on between the courier company and you guys. I made a purchase on Friday evening from your online store and Saturday morning i received an sms that my order was dispatched to the courier company (value express) and was given my waybill number. Great.

Problem? I have been trying to track the parcel but nothing comes on value express' website. I called their customer care line and was told the waybill number does not exist on their end.

Your website states we should make our purchases before the 18th to receive said items before Christmas. At this rate what should i do? Forget?

Please sort this out. Hopefully my parcel will be delivered before the end of the week because so far its not fun. I've ordered items from other stores and i can easily track my parcel every step of the way. This one here with you and value express is different. Kindly sort it out. Please.