LS
Lynn S
1 reviews | Active since Feb 2018
01 Nov 2018, 18:40
Another bad experience with Game.
I shared my bad experience with hallopeter and got a very quick response from Game. However. It was quite useless. I got a call on Monday from a Indian male. Unfortunately I did not get his name. I explained I could not talk at that moment as i was on the road but please call me back at 1 o clock. He called at about 10. I asked him to please call me back, please, as I really needed to sort this problem out. Please. He assured he would. Today is Thursday and no call back. I have nothing more to say. Except that I have had it with Game, forever.
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Game's replyOfficial
02 Nov 2018, 10:45We are in receipt of your re-occurring call with reference ***7 and apologise for the delay in resolving this matter.
We escalated the matter to RCS again and they will be in contact to finalise this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We escalated the matter to RCS again and they will be in contact to finalise this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply02 Nov 2018, 10:45
Official
We are in receipt of your re-occurring call with reference ***7 and apologise for the delay in resolving this matter.
We escalated the matter to RCS again and they will be in contact to finalise this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
We escalated the matter to RCS again and they will be in contact to finalise this matter.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,