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PRIYA M

1 reviews | Active since Aug 2015

03 Jun 2016, 11:47

Annoyed by the service we are receiving

<p>My husband took out a contract at fourways Game and after endless calls and go back and forth to shop we received the contract on Tuesday 31 May 2016. He ported his numbers from mtn to vodacom and we are still struggling for the contract to work. We still on mtn and the number has not been ported since Tuesday. Vodacom says its Game and Game says its Vodacom. Please help me sort this out. Thank you.</p>

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Replies (2)
Game
Game's reply03 Jun 2016, 12:02
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

Store management will investigate this matter and will provide you with udpated feedback.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Game
Game's reply04 Jun 2016, 08:08
Official

Further to the above matter we wish to advise that the cell number is in process to be migrated from MTN TO CELLC and should by finalise by today.

We thank you for your patience in this matter.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73