MM
Mabareki M
1 reviews | Active since Feb 2021
08 Jul 2025, 13:16
****** and *****s Game Store Team, Pay my refund ********s
Not only was I denied a refund for a faulty game purchase equipment; to date they refuse to refund me money after refusing to give back repaired equipment.
Helpful (0)
Replies (12)0
Replies (12)MM
Mabareki M's updateReviewer Update
10 Jul 2025, 17:14pay back my money!!!!!!!!!!
MM
Mabareki M's update10 Jul 2025, 17:14
Reviewer Update
pay back my money!!!!!!!!!!
Game's replyOfficial
15 Jul 2025, 11:22Hi Mabareki, kindly advise whether it was a faulty game or microwave that you took in for repairs and kindly provide the repair number.
Game's reply15 Jul 2025, 11:22
Official
Hi Mabareki, kindly advise whether it was a faulty game or microwave that you took in for repairs and kindly provide the repair number.
MM
Mabareki M's updateReviewer Update
26 Jul 2025, 21:42 I have been sending you job numbers, serial numbers complaint reference for more than a year JUST PAY BACK MY MONEY>>>>>>>>>PAY BACK MY MONEY
MM
Mabareki M's update26 Jul 2025, 21:42
Reviewer Update
I have been sending you job numbers, serial numbers complaint reference for more than a year JUST PAY BACK MY MONEY>>>>>>>>>PAY BACK MY MONEY
MM
Mabareki M's updateReviewer Update
29 Jul 2025, 14:44 you continue to prove one thing and one thing only "YOU ARE LIERS< ****S<*****STRS" secondhand shop dealer is under rating you. the microwave's exterior was and should still be fine, the problem was it was not heating food as it is supposed but it was operating just fine. you have failed to fix the item JUST PAY BACK MY MONEY *****STERS and LIERS.
MM
Mabareki M's update29 Jul 2025, 14:44
Reviewer Update
you continue to prove one thing and one thing only "YOU ARE LIERS< ****S<*****STRS" secondhand shop dealer is under rating you. the microwave's exterior was and should still be fine, the problem was it was not heating food as it is supposed but it was operating just fine. you have failed to fix the item JUST PAY BACK MY MONEY *****STERS and LIERS.
Game's replyOfficial
30 Jul 2025, 11:57Hi Marabeki, thanks for getting back to us. I apologize for the faulty item and the insufficient support provided by us. You had mentioned earlier that the glass was broken, not that the item failed to heat up. Nonetheless, you should contact Samsung regarding the next steps or bring the item to the store for repair, ensuring that the item is still covered under warranty. For more information about our return policy, please refer to the provided link https://www.game.co.za/s/delivery-and-returns-policy.
Game's reply30 Jul 2025, 11:57
Official
Hi Marabeki, thanks for getting back to us. I apologize for the faulty item and the insufficient support provided by us. You had mentioned earlier that the glass was broken, not that the item failed to heat up. Nonetheless, you should contact Samsung regarding the next steps or bring the item to the store for repair, ensuring that the item is still covered under warranty. For more information about our return policy, please refer to the provided link https://www.game.co.za/s/delivery-and-returns-policy.
MM
Mabareki M's updateReviewer Update
30 Jul 2025, 13:01no glass was broken. ****** .....PAY BACK MY MONEY
MM
Mabareki M's update30 Jul 2025, 13:01
Reviewer Update
no glass was broken. ****** .....PAY BACK MY MONEY
Game's replyOfficial
30 Jul 2025, 16:07We apologize that your item has a defect. Our representative tried contacting you regarding the issue, but the call was not answered. Could you kindly provide an alternate number or specify a convenient time for us to connect and address the required steps?
Game's reply30 Jul 2025, 16:07
Official
We apologize that your item has a defect. Our representative tried contacting you regarding the issue, but the call was not answered. Could you kindly provide an alternate number or specify a convenient time for us to connect and address the required steps?
MM
Mabareki M's updateReviewer Update
31 Jul 2025, 00:18 you can ask your IT department to retrieve all the countless calls you have made and emails I have responded to and you will see that there is nothing you can do cover up your ***** and ****gerism tactics.......JUST PAY BACK MY MONEY>>>>>****GS
MM
Mabareki M's update31 Jul 2025, 00:18
Reviewer Update
you can ask your IT department to retrieve all the countless calls you have made and emails I have responded to and you will see that there is nothing you can do cover up your ***** and ****gerism tactics.......JUST PAY BACK MY MONEY>>>>>****GS
Game's replyOfficial
31 Jul 2025, 11:25Hi Mabareki, it is with regret that we have learned of the missing product you were expecting from us. Samsung's advice is to examine the microwave at their repair facility, as per the provider's policy. We have tried reaching out to you through phone calls and emails to communicate this, yet we haven't gotten any replies. Although this may not be the most convenient resolution, it is a necessary step. If there is anything we can do to help you with organizing the assessment or if you have any other questions, please contact us. We appreciate your patience and understanding in this matter.
Game's reply31 Jul 2025, 11:25
Official
Hi Mabareki, it is with regret that we have learned of the missing product you were expecting from us. Samsung's advice is to examine the microwave at their repair facility, as per the provider's policy. We have tried reaching out to you through phone calls and emails to communicate this, yet we haven't gotten any replies. Although this may not be the most convenient resolution, it is a necessary step. If there is anything we can do to help you with organizing the assessment or if you have any other questions, please contact us. We appreciate your patience and understanding in this matter.
MM
Mabareki M's updateReviewer Update
01 Aug 2025, 00:58 YOU ARE NOT SORRY, YOU THINK YOU HAVE SUCCESSED IN DE*****ING, AND ****MING ONE OF SO MANY CUSTOMERS YOU THINK YOU WILL GET AWAY WITH IT...............PAY BACK MY MONEY ****** AND ****MERS .
MM
Mabareki M's update01 Aug 2025, 00:58
Reviewer Update
YOU ARE NOT SORRY, YOU THINK YOU HAVE SUCCESSED IN DE*****ING, AND ****MING ONE OF SO MANY CUSTOMERS YOU THINK YOU WILL GET AWAY WITH IT...............PAY BACK MY MONEY ****** AND ****MERS .
MM
Mabareki M's updateReviewer Update
03 Aug 2025, 22:48 The unit is with you *******—return my money.
MM
Mabareki M's update03 Aug 2025, 22:48
Reviewer Update
The unit is with you *******—return my money.
Game's replyOfficial
05 Sept 2025, 15:45 Hi Mabareki, thank you for getting in touch again. I'm sorry we're unable to assist further based on feedback from the supplier. You are more than welcome to take the matter further on your end.
Game's reply05 Sept 2025, 15:45
Official
Hi Mabareki, thank you for getting in touch again. I'm sorry we're unable to assist further based on feedback from the supplier. You are more than welcome to take the matter further on your end.