VB
Veronica B

1 reviews | Active since Sept 2024

27 Sept 2024, 09:08

Amazing Customer Service By Pryford at Game CLEARWATER

I recently had an exceptional experience with customer service that truly deserves a five-star review! The young gentleman named Pryford, who was busy assembling a desk, dropped what he was doing to assist me in finding the right office chair for me when I went to Game Clearwater to buy an office chair. Having told him I was renovating my house, he showed me bar stools that cost R2000 each, and I was convinced to purchase two of them. In addition, he accompanied me to the tills where there was only one cashier, and after talking to a lady and asking her which till was available, he proceeded to service me from that till. He also told me about promotions that were currently running that I could purchase for my house and told me when they ended, and after I had purchased the chairs and bar stools, he told me about the warranty and told me to keep them safe and show them to the security guard. When I went back to the store the following week, Pryford was very helpful and knowledgeable, and I purchased a fridge, stove, front loader, and television from him. He went above and beyond to make sure I was completely satisfied and even followed up on me after I received my items. His genuine kindness and willingness to listen made me feel valued as a customer. It's rare to encounter such dedicated support, and this level of service has certainly earned my loyalty! Maybe next time I come back he'll be a manager!

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Replies (1)
Game
Game's reply27 Sept 2024, 11:45
Official
Hi Veronica, thanks for getting in touch. I'm pleased to hear of your joyous experience, and will be glad to hear of you again. Your feedback will be passed on.