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raindree G
1 reviews | Active since Apr 2015
06 Apr 2015, 12:07
Always receive bad service
In the many times I have been going to Game in alberton city shopping centre, the service has been pathetic! There is no customer service whatsoever! There is a person packing a shelf or hanging around in almost every isle but when you ask them for help they can barely open their mouths and treat you like you're pestering them.its utterly pathetic for such a big chain store. They should be sent on training! Wake up people... That is your job! If u don't like it...leave!!Don't make it my problem! I now refuse to support game in alberton city.I refuse to be treated like a ****roach!
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Replies (1)
Game's replyOfficial
16 Apr 2015, 13:11Hello raindree,
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply16 Apr 2015, 13:11
Official
Hello raindree,
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***.
We have noted your concerns, thank you for bringing this matter to our attention.
The service as you have received is most definitely not acceptable and will not be tolerated. We have requested urgent assistance from the management, who will conduct an investigation into your concerns and supply you with urgent feedback.
Please accept our sincere apologies for any inconvenience caused. Store management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73