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Anesh R
1 reviews | Active since Oct 2018
13 May 2019, 18:57
Always home double protector does not fit my double bed
Dear Game. I purchased a mattress protector from your Westwood Mall in Durban. The item is clearly labelled as a double and the product name is Always home. The mattress protector does not fit my double bed. Please ensure customers are not sold reject items in future and I will be visiting your store for a refund.
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Replies (2)0
Replies (2)Game's replyOfficial
14 May 2019, 11:25Hi Anesh,
Thank you for taking my call.
I'm sorry that your mattress protector didn't fit your double bed.
As discussed, I will escalate this matter to the store manager and they will be in touch with you to resolve the matter.
Kind Regards
Mlindeli NgcanaGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
I'm sorry that your mattress protector didn't fit your double bed.
As discussed, I will escalate this matter to the store manager and they will be in touch with you to resolve the matter.
Kind Regards
Mlindeli NgcanaGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply14 May 2019, 11:25
Official
Hi Anesh,
Thank you for taking my call.
I'm sorry that your mattress protector didn't fit your double bed.
As discussed, I will escalate this matter to the store manager and they will be in touch with you to resolve the matter.
Kind Regards
Mlindeli NgcanaGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for taking my call.
I'm sorry that your mattress protector didn't fit your double bed.
As discussed, I will escalate this matter to the store manager and they will be in touch with you to resolve the matter.
Kind Regards
Mlindeli NgcanaGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
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Anesh R's updateReviewer Update
15 May 2019, 08:15Still waiting for the store manager's call
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Anesh R's update15 May 2019, 08:15
Reviewer Update
Still waiting for the store manager's call
