AR
Anesh R

1 reviews | Active since Oct 2018

13 May 2019, 18:57

Always home double protector does not fit my double bed

Dear Game. I purchased a mattress protector from your Westwood Mall in Durban. The item is clearly labelled as a double and the product name is Always home. The mattress protector does not fit my double bed. Please ensure customers are not sold reject items in future and I will be visiting your store for a refund.

0
Replies (2)
Game
Game's reply14 May 2019, 11:25
Official
Hi Anesh,

Thank you for taking my call.

I'm sorry that your mattress protector didn't fit your double bed.

As discussed, I will escalate this matter to the store manager and they will be in touch with you to resolve the matter. 

Kind Regards 
Mlindeli NgcanaGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
 
AR
Anesh R's update15 May 2019, 08:15
Reviewer Update
Still waiting for the store manager's call