WS
Willem S
1 reviews | Active since Aug 2012
11 Oct 2015, 12:10
ALLOCATE MY PAYMENTS
I paid R500 in July 2015 i have paid R1000.00 in August 2015 and i have paid R1000.00 in September and i am going to pay R1000.00 in October. I have asked 34 times for game to allocate my July, August and September payments. this morning when i drew a ITC report is shows i am 90 days in arrears, i have been paying a lot more than my installment! Provide me with a reference number for the complaint so that i can go to the ombudsman i am dun asking \please allocate my payments"."""
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Game's replyOfficial
12 Oct 2015, 10:10Hello willie.sander,
We acknowledge receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. You can also contact them on ***or ***.
Kindly let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. You can also contact them on ***or ***.
Kindly let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply12 Oct 2015, 10:10
Official
Hello willie.sander,
We acknowledge receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. You can also contact them on ***or ***.
Kindly let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***3 and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. You can also contact them on ***or ***.
Kindly let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73