LL
Luh L
1 reviews | Active since Aug 2022
18 Oct 2024, 15:08
All hope lost.
I bought a bamboo TV stand from Game Ilanga mall last year. 2 months after the purchase, the hinges to both the doors broke. I have went in-store and tried to call for assistance in-terms of where I can get extra parts to no avail. I am not requesting a return, just direction in-terms of where I can get the extra parts. Today I tried calling 3 times, but the line I got transferred to never went through.
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Replies (3)0
Replies (3)
Game's replyOfficial
19 Oct 2024, 10:15Hi Luh, thanks for getting in touch. I'm so sorry to hear your item is faulty and for the lack of assistance from store. Contact will be made shortly, to discuss the way forward.
Game's reply19 Oct 2024, 10:15
Official
Hi Luh, thanks for getting in touch. I'm so sorry to hear your item is faulty and for the lack of assistance from store. Contact will be made shortly, to discuss the way forward.
LL
Luh L's updateReviewer Update
23 Oct 2024, 19:59Till today, still waiting for that supposed call.
LL
Luh L's update23 Oct 2024, 19:59
Reviewer Update
Till today, still waiting for that supposed call.
Game's replyOfficial
12 Nov 2024, 12:59Hi Luh Luh, apologies for the late response. Our agent has attempted calling multiple times, but to no avail. Should you still need our assistance, do not hesitate to reach out.
Game's reply12 Nov 2024, 12:59
Official
Hi Luh Luh, apologies for the late response. Our agent has attempted calling multiple times, but to no avail. Should you still need our assistance, do not hesitate to reach out.