JB
Juan B
1 reviews | Active since Jan 2015
12 Feb 2015, 12:51
All Branches Advertise Asus X550LA - No One Has It
I went to the Cape Gate branch yesterday and was looking for a laptop as I've seen on their pamphlets, online and in their stores.<br> <br> When I asked for it, they said they had none in stock, they don't know who has and that they can't help me.<br> They did not even call other branches to hear who has.<br> <br> I'm sure this is a contravention of the Consumer Protection Act and I'm looking forward to persuing this matter. I'm sure the laziness of sales staff will be adressed after a nice fat fine has been slapped in their faces.
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Replies (1)Game's replyOfficial
12 Feb 2015, 13:20Hello jeb0001,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will source you stock and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will source you stock and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel ***73
Game's reply12 Feb 2015, 13:20
Official
Hello jeb0001,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will source you stock and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
Store management will source you stock and will advise you accordingly.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel ***73
