CV
Christo V

1 reviews | Active since Aug 2016

31 Aug 2016, 08:23

Advertising shenanigans at Game, Ermelo

<p>On 27 August I visited Game Ermelo and found a Pringles competition where one could win a Harley Davidson Motorcycle. The display unit indicated that one has to purchase 2 packs of Pringles and then sms the "secret code" to a certain number. I purchased the Pringles, but upon arrival at home found there was no "secret code". I searched the internet and emailed Kellogg as well as Pringles. According to them there is no such promotion running and I should contact the store. I contacted the store manager via email, but have had no response. False advertising like this is ilegal, if I have my facts straight.</p>

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Replies (2)
Game
Game's reply31 Aug 2016, 08:56
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

We will ivnestigate this matter with the Supplier as they are dealing the competitions and store management will contact you with udpated feedback.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273

Game
Game's reply31 Aug 2016, 15:44
Official

We confirm that mangement contacted you and explained that the last digits of the barcode is thecode that you have to sms - this competition is run by the Supplier.

We thank you for your support.

Regards.

Rina Taute

Group Customer Service Advisor

Tel: 0 ********** 2273