TP
Trey P

1 reviews | Active since Jan 2015

12 Sept 2016, 14:13

Admin Manger at Game feedback Mr M Adams somerset mall

<p>I would just like to apologise again for the bad service you received at our store but I can assure that this complaint is not taken lightly and we will have a sit down with this lady, I hope that you except my apology and please do come back to our store, You can ask for me anytime when you are in the store mam so that I can assure that you get the service you deserve</p> <p> </p> <p>This is the above given email response from your Admin manager, Cleary you guys dont care about your customers is this is your last response.............I AM NOT HAPPY WITH THIS !!!!!!!!!!!!!!!!!!!!!! the call was missed but nothing was done.................................If this is customer service on MANGEMENT LEVEL ITS SUCKS................................................................................</p>

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Replies (1)
Game
Game's reply12 Sept 2016, 14:23
Official

We are in receipt of your re-occurring Hellopeter with reference ***3 and apologise once again for any inconvenience caused.

We escalated the matter to Senior Management and I am sure you will be cotnacted shortly to discuss this matter.

Regards.

Rina Taute

Group Customer Service Advisor

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Tel: ***73