ivdk
ivan van der klashorst

1 reviews | Active since Dec 2016

15 Dec 2016, 12:39

activation cell contract

<p>on the 5 dec 2016 i purchased 2 samsung j3 devices on vodacom contract by the game store somerset mall in somerset west. the devices simcards is still not activated i called them everyday for the last week they just tell me their working on it they state there is a backlog and their staff member I spoke to was Barbara can someone please assist me i cannot pay for a contract and not be able to use the devices with their simcards. please can someone from game contact me and resolve the issue</p>

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Replies (1)
Game
Game's reply15 Dec 2016, 12:49
Official

We acknowledge receipt of your complaint with reference ***7 and apologise for any inconvenience caused.

Senior Management will investigate the delay and will contact you with updated feedback.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,