ACCOUNT TO BE CLOSED

I have sent GAME, numerous emails explaining that I no longer reside in SA. I live in the UK now. Last month I received my MARCH 16 statement after sending a complaint to Email address: [Email Removed] explaining that I don't use my SA cell phone number and please email to [Email Removed] This month they email me the link AGAIN for April 2016 statement to telephone number that I don't use ***. I tried to open the link [URL Removed] This doesn't open but the sms says I owe R0.32. I paid the FULL amount on last months statement of R49.59 and they STILL deducted R57 off my bank account. WHAT WILL IT TAKE TO GET THIS ACCOUNT CLOSED!!!!! Despite sending numerous emails doesn't anyone read what is being requested? I urgently need to have this account closed as I don't want it to get in the wrong hands now that I no longer live in SA.