BJ
Bradley J
1 reviews | Active since Feb 2014
14 Jan 2016, 11:44
Account still NOT closed
I have paid up my GAME account on the 3rd of November 2015 and this is still not closed. Despite numerous calls and emails of supporting documentation. I have to date received 3 statements showing that my account is overpaid (mind you with no interest accruing to me @ 23.75%) and still I am waiting. How hard can this be???
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Game's replyOfficial
14 Jan 2016, 12:17Hello BradJans84,
We are in receipt of your complaint and apologize for any inconvenience caused.
We escalated the matter to RCS' management who will contact you directly to discuss this matter. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint and apologize for any inconvenience caused.
We escalated the matter to RCS' management who will contact you directly to discuss this matter. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply14 Jan 2016, 12:17
Official
Hello BradJans84,
We are in receipt of your complaint and apologize for any inconvenience caused.
We escalated the matter to RCS' management who will contact you directly to discuss this matter. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We are in receipt of your complaint and apologize for any inconvenience caused.
We escalated the matter to RCS' management who will contact you directly to discuss this matter. You can also contact them on ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73