lM
lee M

1 reviews | Active since Jun 2010

17 Nov 2017, 11:12

Account ****************

I'm not really what to do now it seems Game is only interested in themselves not the customer. I sent a complaint a month ago I received no response, decided to pay R39.02 that I was apparently owing now I get another statement indicating that I'm now owing R39.04 what exactly am owing this one for. What ******* games are these that Game is playing on me!!

Since writing to your complaints department is a waste of time why would you deceive your customers and actually have a complaints email address???

Please explain how long I'll be paying all these amount that seem to escalate from 2c to R39 within a short period of time! Like I said this is now pure **************** and advantage taking of your customers! Game I am appalled and disappointed in your customer service.

0
Replies (1)
Game
Game's reply17 Nov 2017, 11:20
Official

We acknowledge receipt of your complaint and apologise for any inconvenience caused.

We forwarded the matter to the Credit Provider, RCS, who will contact you to discuss this matter. You can also contact them directly on ***or ***

Regards.

Group Customer Service Advisor

***

Tel: ***73