lM
lungile M
1 reviews | Active since Apr 2015
12 Apr 2016, 09:22
account closure
I layed a complained about my account not being closed when I wanted it to be they sent me a letter dated 10 april that my account will be closed i called them today still my account is not closed im way angry now this is no customer service when we exit you give us problems but when we in business with you all you take is ten seconds no I will not and I refuse to wait any longer please close my account im fed up with this treatment
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Game's replyOfficial
12 Apr 2016, 09:29Hello lungile@absa,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
The Credit Department is outsourced to a Credit Provider, RCS, and we forwarded the complaint to their senior Management. For the record they can also be contacted on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
The Credit Department is outsourced to a Credit Provider, RCS, and we forwarded the complaint to their senior Management. For the record they can also be contacted on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply12 Apr 2016, 09:29
Official
Hello lungile@absa,
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
The Credit Department is outsourced to a Credit Provider, RCS, and we forwarded the complaint to their senior Management. For the record they can also be contacted on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.
The Credit Department is outsourced to a Credit Provider, RCS, and we forwarded the complaint to their senior Management. For the record they can also be contacted on ***or ***.
Please let us know should you need further assistance in this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,