Absolutely pathetic service

<p>I went to the GAME store at River Square Shopping Centre in Three Rivers, Vereening. My girlfriend and I waited at the jewellery counter for 15 minutes and nobody walked up to the counter to assist us. The lady working the Kiosk counter RIGHT next to us just stared at us without assisting. 2 other workers/managers walked past us and continued doing whatever they pleased which included talking on their phone. I then went over to the lady that worked the entrance who was very helpful and called a consultant for us. When the consultant arrived at the jewellery counter, he did not greet us or apologise for taking so long to do his job. I then jokingly asked if the workers were sleeping today to which he made up a feeble excuse about someone losing something, another example of the workers not doing their jobs properly. I don't mind people taking time to do their job but then you must explain yourselves properly. I am disgusted with this service and feel that it was done due to the colour of my skin (I am white). We ended up buying the watch we wanted but were then told that the store had no boxes for the watch to be kept in. The lady at the Kiosk then spoke over my girlfriend when she tried to ask about the warranty. She then proceeded to drop the watch into the packet without any care for the condition as a result of her actions. GAME, you have a lot of explaining and apologising to do. I will not visit your stores until you sort out the issues with customer service and realise that your employess should treat the customers with respect. I have the till slip as proof.</p>