Absolutely NO customer CARE!!

I bought an Electrolux Cyclonpower vacuum cleaner in May2015. After a couple of months (of using it once a week on a tile floor!) it just stopped working.<br> <br> I took it to GAME Lephalale and they said they have to send it in for repairs and that I can have it back within a couple of weeks.<br> <br> I live in RURAL Limpopo and work during the time that the GAME store operates. So, for me to take in a faulty machine means to take a day off from work, drive more than 200km and then do that again when the machine is ready for collection.<br> <br> I received the machine back in November and after using it once, it stopped working again.<br> <br> If I take this machine back and collect it again after it has been repaired - I would have paid EXACTLY double the price that I paid when buying it in the first place.<br> <br> I asked them if there was any other way to solve the problem if the machine should break again and they said that if the machine is still under warranty, I must just bring it in and they will repair it for free. AS IF THAT HELPS ME AT ALL!!<br> <br> What a MOST disappointing way of treating your customers!!