dB
deon B
1 reviews | Active since Oct 2017
09 Jun 2019, 17:21
Absolute SHUT REACTION FROM GAME
There is no response at all from Game regarding my game card ****, therefore tommorrow on my off day at work, i'm going now directly to my attorney , to hand this matter over to him, this matter is now since 23 April 2019 outstanding, Game blame RCS, nobody take notice, but this case will now have to go to the court, i'm sick and tired of Companies that think they above the law, i have as a cunsumer my rights, and in this light, Game left me with no choice, but forsure, the legal cost will not be comming from me, i'm been a victum of card *****, i already pay in June more on my monthly paument for stuff i did.nt buy, i stop the card, send al the documents to the ***** department , BUT NOTHING is happening.
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Replies (1)0
Replies (1)Game's replyOfficial
10 Jun 2019, 11:21Hi Deon,
I'm so very sorry that your account query hasn't been resolved.
I understand you've done your part and provided the documents required for RCS to investigate the matter.
Please could you forward the information and documents to me at *** and I'll do my best to get some sort of information for you as quickly as possible.
Kindly also include you contact number and I'll give you a call.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm so very sorry that your account query hasn't been resolved.
I understand you've done your part and provided the documents required for RCS to investigate the matter.
Please could you forward the information and documents to me at *** and I'll do my best to get some sort of information for you as quickly as possible.
Kindly also include you contact number and I'll give you a call.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
Game's reply10 Jun 2019, 11:21
Official
Hi Deon,
I'm so very sorry that your account query hasn't been resolved.
I understand you've done your part and provided the documents required for RCS to investigate the matter.
Please could you forward the information and documents to me at *** and I'll do my best to get some sort of information for you as quickly as possible.
Kindly also include you contact number and I'll give you a call.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
I'm so very sorry that your account query hasn't been resolved.
I understand you've done your part and provided the documents required for RCS to investigate the matter.
Please could you forward the information and documents to me at *** and I'll do my best to get some sort of information for you as quickly as possible.
Kindly also include you contact number and I'll give you a call.
Kind Regards Suhayfa Gabriels Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** www.game.co.za
