Absolute bad service

<p>I was in the Game store in Eikestad mall in Stellenbosch today at +-11:30 to buy ONE item(a memory card). Seeing that this was only 1 item I moved to the kiosk in front seeing that there was at least 6 people in each of the lines in front buying each an trolley of goods. When I came to this cashier she told me with a bad attitude that she is not a cashier I must go stand in line! I got angry with her and demanded to speak to the manager on which she called someone, I dont know who... I then waited another 10 minutes with nobody pitching up to attend to my complaint!!! I threw the sd card on the counter as this to me was absolute bad attitude and service! Game, I do not know if you can afford such bad service in a very bad financial climate that is going around in our land. Now, I am also working with customers on a daily basis and I know that bad service like this will not be tollerated by any of my customers! Please urgently reply with a plan of action?</p>