WG
Waldo G
1 reviews | Active since Jan 2020
23 Dec 2020, 19:52
A pothole service
Game cradlestone1/3- most items has no price listed, waiting for assistance takes forever. 2/3 - bought a product that was discounted and at the till it calculated both the discounted and original price - took about 25minutes for it to be corrected as they did not understand. 3/3 went to buy a decoder and got to the counter where you should get the content and the keys were nowhere to be found,not even the person responsible for the key knew where it was. So......I placed all my items on a random rack and left. Not going there again
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Replies (1)Game's replyOfficial
24 Dec 2020, 09:27Hi Waldo
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you had received from our store as this is not the experience we would like our customers to have.
Please be advised that your complaint has been escalated to the respective store on ref number 773619 and feedback will be provided within 24-48 hours.
Kind regards
Natheer
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you had received from our store as this is not the experience we would like our customers to have.
Please be advised that your complaint has been escalated to the respective store on ref number 773619 and feedback will be provided within 24-48 hours.
Kind regards
Natheer
Best regards,
Game's reply24 Dec 2020, 09:27
Official
Hi Waldo
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you had received from our store as this is not the experience we would like our customers to have.
Please be advised that your complaint has been escalated to the respective store on ref number 773619 and feedback will be provided within 24-48 hours.
Kind regards
Natheer
Thank you for bringing this to our attention. I am really sorry to hear about the appalling service you had received from our store as this is not the experience we would like our customers to have.
Please be advised that your complaint has been escalated to the respective store on ref number 773619 and feedback will be provided within 24-48 hours.
Kind regards
Natheer
Best regards,
