1 reviews | Active since Sept 2013
a Male wanted to search. my HANDBAG
I went into the store to buy Borstol the Green box! So they only had the orange an pink box then I want to left the store! The medication shelf is near the door! When I went out of the dOor to left the shop the security MAN at the dOor called me back and told me I must give my HANDBAG to search it!!!! If it was a female person I whould'nt have a problem!! But I have NEVER see how they can put a male person to search a lady's handbag! I feel it is something private! I never felt so imbarrest in my whole life! I feel like go to the police station and make a case of Privacy invasion! Not even my husband go into my HANDBAG! The security Guard called Johannes told me it is instruction from the head of security!! So this means every Customer lady that walk out of the store's HANDBAGS wil be search! So the guard know what you have in your handbag and he can tell a frend to grab your handbag!!! Wie de he'll dink GAME is hulle! Ek sal my voete nie weer daar sit nie!!!!! GAME. SUCKS!!ek het sommer lus en sit dit in al die nuusblaaie!
We acknowledge receipt of your complaint with reference *** and apologize sincerely for any inconvenience caused.
Although the Security Company is an outside company we will not tolerate poor service to you, our valued customer.
The matter will be taken up with their management and the person in question will be addressed. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize sincerely for any inconvenience caused.
Although the Security Company is an outside company we will not tolerate poor service to you, our valued customer.
The matter will be taken up with their management and the person in question will be addressed. We look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
