55 inch samsung curved.

My name is Aphiwe, we went to Game store (Greenacres) on the 19 May 2019 to buy a 55 inch curved Samsung tv which cost R 11 999.00 cash . we left the tv at the shop as we were to fetch it the next day, we went to fetch the tv on the 20 May 2019 , the tv was checked for any cracks(was plugged on ) , the was no cracks and was switched off to be putted back to the box. the tv was putted on the trolley and we took it home. just before i left the sales person(Ryan) told me the tv has a warranty of 2 years. we got home we plugged the TV the was a crack. we woke up 21/05/2019 to go show Game stores this . we were told that it was our fault they cant do anything about this . we were then told that the warranty doesnt cover the screen. the thing is the salesperson didnt disclose that information to us . we are sitting with this problem now no one is willing to help us we spent R 11 999.00 to be told they cant do nothing about it . it shows to us that SAMSUNG IS SELLING REJECTS THEN or GAME IS JUST THERE TO SELL AND NOT CARE ABOUT CUSTOMERS.please assist as the store managers from game dont care at all. who buys a tv and not even watch it and to be told go see what you can do , we cant help.