WB
WYNAND B

1 reviews | Active since Feb 2013

26 Nov 2015, 16:27

5% DISCOUNT NO ONE NEW

We went to Boksburg game store the system told us they had one of item in stock the family cabin tent 810 as we were waiting for an hour they came back and told us they do not have this unit in stock we have to go to Carnival mall we went all the way to them as we got there and find the tent and also bought coke and Aerial washing powder we went to the go pay. As we got there the cashier was not aware of the 5% discount on everything and had to call a manager and he told her that there is a 5% discount on everything. As we are about to pay they told us the 5% discount on the FOODCO does not work and they can not set the system to take the 5% of. we were waiting for 2 hours and decided just to pay and only the 5% came off the tent that we have purchased but not on the coke's and Aerial washing powder. I found this not on as they will never ever see me at game again for any specials that they have. They have just lost a potential customer that always buy's at game. No more!!!

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Replies (1)
Game
Game's reply27 Nov 2015, 14:08
Official
Hello wynand deeyana,

We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.

As discussed with management you will return to the store over the weekend with your proof of purchase so that the matter can be sorted out.

We look forward having you in the store and assure you of our best service at all times.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73