LP
Lionel P
1 reviews | Active since Jun 2015
27 Jan 2021, 17:02
3rd try and still wrong!
Thank you for my new fridge after waiting almost 2 months...please come pick it up and give me a brand new fridge. After the third try and still wrong. The fridge is burnt and isulation piping is burnt. Inside fridge is a dent meaning it wont cool properly. Tell Zubair from store to call me as he dealt with it previously. This is now urgent as my food stuff of R2500 is all gone off, as the new fridge had to stand 4 hours. The frigde even has an inspected sticker on it. This service is so terrible and its costing me even more money and causing us misery. I want a brand new fridge!!! URGENTLY!!!
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Game's replyOfficial
28 Jan 2021, 08:20 Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 806840
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 806840
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply28 Jan 2021, 08:20
Official
Good day,
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 806840
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
We are pleased to inform you we have received your query/complaint at Game Customer Care. We apologize for any inconvenience caused.
We have logged your request with reference number # 806840
The matter will be referred to Senior Management who will contact you to discuss this matter. Please allow 24 hours for a response.
Please do not hesitate to contact the Game Customer Care should you need any further assistance.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,