1 reviews | Active since Mar 2013
37 emails and then there are all the calls
Re Sleeper couch problem - *** I have logged a complaint 9 Sep 2020 regarding the sleeper couch I bought! Nothing has been done regarding the sleeper couch! Good day Michele, Kirk and Chante Re Sleeper couch problem - *** I have logged a complaint 9 Sep 2020 regarding the sleeper couch I bought! Nothing has been done regarding the sleeper couch! Good day Michele, Kirk and Chante 37 Emails later and then i am not talking about the calls. I dont want the couch replaced I want to be refunded. And as I said to Chante the other day. I am not happy with just the price I paid, ok it was on special but it is over R3000 normal price now. Where must I get a good couch for the amount I paid, definitely not 1 of your couches. They can refund me aswell before they collect because just now it takes 2 year I have not ever recieved such bad service
They will come pick up the couch and sort everything out. Zubair Adams emailed me 18 Dec, says his recapping on the email from kirk with the same part of the email as most of the others ---------- Please confirm if all is in order so that we can collect the couch and get your refund processed? With my answer as usual YES
with
I will also escalate for authorization for an inconvenience voucher on your behalf for the poor service received thus far.
And so... I am still waiting on them regarding The date to pick up the couch.
I cannot believe that the Bad Service is still carrying on!
Its now by email 40 or over.
WORST WORST SERVICE EVER!!!!!!!!!!!
They will come pick up the couch and sort everything out. Zubair Adams emailed me 18 Dec, says his recapping on the email from kirk with the same part of the email as most of the others ---------- Please confirm if all is in order so that we can collect the couch and get your refund processed? With my answer as usual YES
with
I will also escalate for authorization for an inconvenience voucher on your behalf for the poor service received thus far.
And so... I am still waiting on them regarding The date to pick up the couch.
I cannot believe that the Bad Service is still carrying on!
Its now by email 40 or over.
WORST WORST SERVICE EVER!!!!!!!!!!!