3 MONTHS AND COUNTING FOR A BLENDER TO BE REPAIRED

I have taken my Brabantia Liquidizer with a 5 year warranty to be repaired as the speed is not working in line with the dials . I have done this in September 2015. After numerous trips up and down, complaints and attitude received from certain staff, i Finally received the liquidizer on the 20th November in the EXACT SAME STATE I BOOKED IT IN. When contacting the manager, she explained that it does switch on and hence is repaired!!! I NOT ONCE SAID THE LIQUIDIZER DOES NOT SWITCH ON AS I BOOKED IT IN TO BE REPAIRED. I have then sent the liquidizer back and to date have not received any response/update. I have never experienced such pathetic service as a consumer where i am now waiting 3 months for a liquidizer to be repaired.. Wake up Game, you should really start thinking what you put your customers through...