JDP
Jo-Ann Du Preez
1 reviews | Active since Apr 2025
20 May 2025, 15:07
2 months no refund
It's been 2 months after countless phone calls and emails and explaining i still haven't received my refund after doing a online purchase of which Game knew there was a problem with Capitec payments yet no resolution. Absolutely ridiculous
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Replies (2)JDP
Jo-Ann Du Preez's updateReviewer Update
20 May 2025, 16:13I have loss count of how many times I have heard those words. I spoke to one of the managers last week who promised she will personally escalate it still nothing. I'm tired of calling every week for the past 2 months. I feel like I'm a beggar now for my own money
JDP
Jo-Ann Du Preez's update20 May 2025, 16:13
Reviewer Update
I have loss count of how many times I have heard those words. I spoke to one of the managers last week who promised she will personally escalate it still nothing. I'm tired of calling every week for the past 2 months. I feel like I'm a beggar now for my own money
JDP
Jo-Ann Du Preez's updateReviewer Update
20 May 2025, 16:50Once again I must just wait I've been waiting. How can a simple refund take 2 months
JDP
Jo-Ann Du Preez's update20 May 2025, 16:50
Reviewer Update
Once again I must just wait I've been waiting. How can a simple refund take 2 months