2 months and no refund!!!!!

Disgusting service at Game Galleria!! It is actually quite shameful. Purchased a bennett read vacuum cleaner in April this year and this vacuum cleaner stops working after 2 mins as the motor heats up. Game refuses to refund me and to date not a single word from the store manager. This goes against the CPA and if I do not get my full refund, I am lodging a complaint at the CPA.