MO
Mohamed O

1 reviews | Active since May 2014

28 Apr 2015, 16:09

2 MONTH OLD TV

I HAVE TAKEN IN MY 2 MONTH OLD SAMSUNG 50'' LED TV WHICH I BOUGHT FROM GAME IN KIMBERLEY. THIS SPECIFIC TV WAS A DISPLAY UNIT & WAS SOLD TO ME WITHOUT A BOX. THE TV WAS INSTALLED AND PUT ON A WALL BRACKET AT MY HOUSE AND HAS BEEN WORKING 100% FINE UP UNTIL FRIDAY 24-04-2015, I THEN TOOK IT IN ON MONDAY 27-04-2015 BECAUSE IT WAS SWITCHING ON & OFF. I ALSO TOOK UTMOST PRECAUTION BECAUSE IT OBVIOUSLY COSTED ME A HELL OF ALOT OF MONEY. <br> <br> THEY CALL ME TODAY 28-04-2015 TO TELL ME THE TECHNICIAN SAYS THAT THE TV HAS A CRACK ON THE SCREEN ON THE INSIDE AND WILL NOT REPAIR IT AT ALL. MY QUESTION IS.... <br> <br> WHERE DID THE CRACK COME FROM ALL OF A SUDDEN!!!!?!?!?!?!?!?!?!?!?!?!

0
Replies (1)
Game
Game's reply28 Apr 2015, 16:35
Official
Hello Zee2014,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

Please allow management to investigate this matter where after they will provide you with updated feedback.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,