2 FAULTY LAPTOPS IN 2 MONTHS

I bought a Mecer laptop 29th Jan 2022 specifically needed a new laptop to do remote work for a National Museum project. On the 28th Feb the laptop stopped working and I returned it after the 7 days so I could not get a refund. I had to struggle to get my work off it and as Team leader of this project I had almost lost everyone's work. I am now waiting to get a refund after the 21 days. In the meantime I bought a new laptop from them yesterday (because I have so much faith that the same thing won't again), spent 2000 more than my previous purchase and lo and behold another problematic laptop. So tell me Game, in a time where remote work has become the way we work today, are you going to continue selling faulty laptops and take no responsibility for the time, work and effort that has been lost due to your 7 and 21 day policy? I would like both laptops money back without prejudice so THAT I may go to a more reliable store and purchase something that will actually allow me to get my work done.