1 reviews | Active since Sept 2015
2 Days too Late
I purchased a fridge from the Game in Galleria on Wednesday the 2/09/15, upon purchasing the fridge i was told it would be delivered on Thursday the 3/09/2015 a lady contacted me telling me it would be sent after lunch on Thursday, i had informed her that i close at 4 and need the fridge A.S.A.P i was assured it would be delivered i went out and purchased cold meats and stuff which required to be cold as i have a catering business. the fridge was not delivered i contacted the at around 15:30 they gave me the drivers number and i called him. Richard informed me that he would deliver it in the morning, i said fine its not a problem as the stuff should be fine, on Friday i called and informed them i still do not have my fridge and my store closes at 12:00 the driver only pitched up after 12:15 when the cold meat, milk and cake samples had gone off already.<br> <br> In future i would only use other higher end stores because Game doesn't know how to keep to time, they services is really bad and i am totally disgusted at their empty promises.<br> <br>
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience with the late delivery.
We confirm that management contacted you and offered you a voucher as a token of our apology for your inconvenience.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***8 and apologize for your inconvenience with the late delivery.
We confirm that management contacted you and offered you a voucher as a token of our apology for your inconvenience.
We thank you for your support and look forward having you in the store again soon.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
