11 Days later

I purchased a fridge on the 26 March 2016; the 1st person I spoke to said they didn't have stock but they would have the stock by the 30th, I called back on the 31st and was then told they didn't receive stock and the stock would be there on the Saturday and my delivery would take place on Monday, it's is now the 6th and I still don't have my fridge, I paid for a delivery and an item I never got, and not once did I even get a courteously call from game, this is extremely frustrating as no1 considered my convenience, I work is game gonna pay me if I have to continuously take time off? Yet again game has failed their customers! A truly useless retail division