The Blyde using Game travel agency is a ****

I paid a deposit to visit Blyde as a day visitor, but I had to cancel in advance due to a funeral I needed to attend. I have been in contact with someone using the number ***, who claims that I will receive my refund. However, I have been waiting for quite some time and now I suspect this may be a ****. Please be cautious and avoid paying any deposits; instead, contact Blyde directly. I would like my refund and I do not understand why Blyde allows individuals like this to use their business for ****ming people.