Soft tips gel not lasting even 20 days

I went to have soft gel tips done on the 4th April. The service I received was perfect. Here is the problem, it's the quality. On the weekend of 15th right hand middle finger was almost out, it was loose like a loose tooth. Last week I think on the18/19 April they replaced it. Thursday the 20th right hand pointing finger soft tip gel cameout, sadly I couldn't go back to have it fixed as I had to be in Johanesburg.. Today left hand middle finger soft tip I just saw it floating as I was bathing.

I am beyond disappointed, after paying over R500 but the nails don't last even 20 days.

My number ***