Hail damage

My daughter has been waiting 10 days to get her car back. They returned it with all the windows scratched and the bumper was not repaired from the hail damage. Yes, they eagerly took the R1500 excess but what about the shoddy workmanship. Is this how King Price's clients are treated. It is disgusting. If this is not resolved tmrw, my lawyers will take it further with all costs for your account