NON-SERVICE DELIVERY

I ordered and paid for my daughters textbooks, writing books and stationary from GALILEO BOOKS on the 8th of December 2014, I had to pay upfront (if I may add) and I spent approximately R2 300.00 on that alone. <br> I was advised that I would receive an SMS once our order was ready however, to date (8 February 2015) I have never received this SMS (nor a reply to my emails to them) and she has received not even half of the required textbooks and writing books. Both numbers provided on the order form *** and ***) continuously ring without being answered.<br> I am now in the situation where my daughter is being told by teachers at her school that \they (the kids) must make a plan"or \""it's not their (the teachers) problem\"" that they have not received their textbooks.<br> Is there any way we (myself and all the other parents who are having issues with GALILEO BOOKS) can get a reaction and get our children the books they so desperately require?<br> """