Giggling customer care

<p>My husband took my wedding ring in for repairs as three stones had fallen out,most likely because the claws had broken. I had not had the ring re-coated,so this was understandable.</p> <p>The three ladies who attended to him made quite a fuss,asking whether I boxed with the ring on and giggled away- angering my husband more and more with each creative comment.</p> <p>All we wanted was a quote on the repair......not commentary on how out of style the ring was ( and for apparent jewelry sales people NOT to appreciate or understand the sentiment behind a wedding ring- that is sad)</p> <p>I am not happy at all with this service nor the sarcasm which accompanied the "Have a nice day".</p> <p>The customer is always right would not apply here but certainly listening s****s and editing oneself needs to be trained.</p> <p>I now harbour regret at using the brand for our rings in the first place and would not recommend any business their way.</p>