Terrible service

Went to have a night at galleria bingo. We waited forever for a waiter to clean the table. I asked the manageress to get someone to clean and she uses her hand to \wipe"all the ash off the table. I am a non smoker but there was no space in non smoking section. Finally got the menu and ordered drinks.waiters ignore everyone who wants to order. It took about 40 min periods per bingo round and we just sat waiting for tickets and waiting for the rounds to start which took forever. Ordered milkshakes that tasted horrible"