Bad attitude and service

I walked to the dealership today just after 13:00 to book my car a service and when I walked in there 4 ladies sitting behind their desks with no clients in front of them. I greeted them nobody greeted me back and I stood there for about a minute or so without anybody recognising me I then went to a lady called Dehann? and asked why are they not calling me, she said it is a good thing I came to her coz they are too busy to call me and I should be the one calling for their attention not them getting my attention, I then asked if they were just going to let me stand there unattended forever she then rudely asked for my service book and did not answer me as I further asked her she gave me that unfriendly face and look of hers to show that I was irritating her. It is not the first time that I am complaining about their bad service and behaviour and nothing has changed. The service there is horrible and the people are very bad with clients. I hate that dealership. I wonder how those people were hired to work with people as they are not client orientated, they are very bad, rude, unprofessional and unfriendly.