CS
Cindy S

1 reviews | Active since May 2017

18 May 2017, 13:04

TERRIBLE SERVICE - RUDE UNHELPFUL STAFF!!!!!!!

<p>I have never in my 35 years of shopping come across a store with such bad customer service, I will advised everyone I come in contact with and warn you reading this now to never purchase anything at Gadget Time Tygervalley, as their products are defective, staff is rude, unhelpful and arrogant! </p> <p>I went to purchase a phone cover and press and go socket, paid with a cash savings card, the phone cover was scanned twice on my receipt, I told the cashier and he told me they dont do cash refunds they only put the money back on the card, which he apparently did, well the press and go socket was broken the next day, which I was as advised by their staff member to glue if it breaks as the glue is not really good holding the socket together (why sell a product you know is not really good) - and 7 days later and I still dont have my money which was apparently refunded and was supossed to reflect in 24 to 48 hours , when enquiring I was told very arrogantly that I will have to wait 2 weeks. So if they scan your items and scan a few extra that you did not want, for them to give your money back you must wait 2 weeks, see if it reflects in your account and then come back to them if it doesnt then they will check, but they cant give you your money they just took, which could have been your petrol money, food money or even your childs school bus travelling money.</p> <p>So I suggest if you have money to give away then go shop at Gadget Time Tygervalley and the guy who's name reflects on all the receipts will be rude as hell cause the fact that you dont have your refund is not his problem.</p> <p>There are way to many other stores selling these products to have to deal with a store that takes your money for items you did not purchase, the items you did purchase breaks the next day and the staff is rude. Thank You but No Thank You - you have been warned, dont make the same mistake.</p>

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