NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Gaap Point Of Sale
How is Gaap Point Of Sale rated on Hellopeter?
Hellopeter has tracked Gaap Point Of Sale across 28 reviews. Gaap Point Of Sale hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Gaap Point Of Sale? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2017
Poor customer service
If I could rate 0 I would. I am a regular at Hangar, I had to swipe twice due to the previous purchase that didn't go through. My bill was R500.00, I swiped my card twice resulting in a R1000.00 purchase. I followed the refund process and was told the refund would be paid out within 72 hours. It's been 2 weeks and I stil haven't received the funds as promised. As a regular customer, credit should be offered or a refund, I opted for a refund which I stil haven't received. Communicating between Management and supervisors I have still not received my proof of payment as promised. I am reluctant to advise my friends and family to nort support GAPP any longer due to the poor service received.
1 reviews | Active since Nov 2017
Poor customer service
If I could rate 0 I would. I am a regular at Hangar, I had to swipe twice due to the previous purchase that didn't go through. My bill was R500.00, I swiped my card twice resulting in a R1000.00 purchase. I followed the refund process and was told the refund would be paid out within 72 hours. It's been 2 weeks and I stil haven't received the funds as promised. As a regular customer, credit should be offered or a refund, I opted for a refund which I stil haven't received. Communicating between Management and supervisors I have still not received my proof of payment as promised. I am reluctant to advise my friends and family to nort support GAPP any longer due to the poor service received.
1 reviews | Active since Apr 2026
Poor service provider
We are extremely disappointed with GAAP Point of Sale and would not recommend this system to any business. The level of service and support is unacceptable, especially considering the high cost of the system. We have logged multiple high-priority support cases and, on two separate occasions, waited up to 9 hours for assistance — completely unreasonable for a business that relies on a functioning POS system to operate. When feedback is eventually received, it is either vague or completely unhelpful. More frustratingly, none of the issues are actually resolved. Instead, cases are simply passed from one department to another with no accountability and no clear solution. It feels like a constant loop with no outcome. We are currently experiencing serious operational issues, including purchase orders not pulling through, which directly affects inventory accuracy and stock take processes. For any business, this is critical — and the system is failing at a fundamental level. For the price you pay, you would expect reliability, efficiency, and responsive support. Unfortunately, this system delivers none of those. The gap between what is promised and what is delivered is massive. Overall, this has been an incredibly frustrating experience. The lack of support, poor communication, and unresolved technical issues make this system unreliable and stressful to use. We strongly advise businesses to look elsewhere.
1 reviews | Active since Apr 2026
Poor service provider
We are extremely disappointed with GAAP Point of Sale and would not recommend this system to any business. The level of service and support is unacceptable, especially considering the high cost of the system. We have logged multiple high-priority support cases and, on two separate occasions, waited up to 9 hours for assistance — completely unreasonable for a business that relies on a functioning POS system to operate. When feedback is eventually received, it is either vague or completely unhelpful. More frustratingly, none of the issues are actually resolved. Instead, cases are simply passed from one department to another with no accountability and no clear solution. It feels like a constant loop with no outcome. We are currently experiencing serious operational issues, including purchase orders not pulling through, which directly affects inventory accuracy and stock take processes. For any business, this is critical — and the system is failing at a fundamental level. For the price you pay, you would expect reliability, efficiency, and responsive support. Unfortunately, this system delivers none of those. The gap between what is promised and what is delivered is massive. Overall, this has been an incredibly frustrating experience. The lack of support, poor communication, and unresolved technical issues make this system unreliable and stressful to use. We strongly advise businesses to look elsewhere.
1 reviews | Active since Jan 2026
Witnessed something horrifying involving an employee of them
If I could rate anything less I definitely would. It is absolutely horrifying how a complaint is raised 19/12/2025 pertaining to an employee of yours being involved with students (with proof of such) and to find that the company does not respond to such,acknowledge the issue will be attended to or even worse,acknowledge the email had been received but nothing. By such actions it is to my understanding that it’s either you condone such behaviour or the company is fully aware their employees engnage in such. A video was sent with the number plate but I would definitely be lying if I said there’s been any action on the company’s end and I will definitely be making others aware and to ensure their underage children do not come into contact with you or else they will be harrased similarly to the current situation
1 reviews | Active since Jan 2026
Witnessed something horrifying involving an employee of them
If I could rate anything less I definitely would. It is absolutely horrifying how a complaint is raised 19/12/2025 pertaining to an employee of yours being involved with students (with proof of such) and to find that the company does not respond to such,acknowledge the issue will be attended to or even worse,acknowledge the email had been received but nothing. By such actions it is to my understanding that it’s either you condone such behaviour or the company is fully aware their employees engnage in such. A video was sent with the number plate but I would definitely be lying if I said there’s been any action on the company’s end and I will definitely be making others aware and to ensure their underage children do not come into contact with you or else they will be harrased similarly to the current situation