SHOCKING service BAD

<p>PROBLEMS:</p> <p> - Service is realy BAD. Struggle to get hold of someone or get reply on emails, calls and msg's</p> <p> - No way of informing them about important changes other than seeing a consultant, with consultants not available, emails not answered and website useless, we are at the worst side of the contract.</p> <p>- Deposits not received, needs to be 24-48 hrs to show in account, no going for 4 and 13 days in two cases.</p> <p>- No way of getting other contact details and no answer when calling.</p> <p> - Any report back of clients with the same cases and can help us to the next step, please could you advise?</p>